Enter your voucher on the shopping basket page
To ensure your discount is applied, simply follow the steps described below:
- Ensure you are logged into the website.
- The voucher field is on the shopping basket page at the bottom of the list of your items. Enter your discount voucher code and click the 'Apply Voucher Code' to update your shopping basket. Ensure you are entering it in exactly the same format as provided.
- An additional column in the shopping basket will show the price after the voucher has been applied. There is also a section showing a summary of the vouchers that have been applied.
- Proceed to checkout.
NOTE: Voucher codes must be applied on the shopping basket page before proceeding to checkout. Vouchers can only be used with the current shopping basket. A saved shopping basket will not save vouchers applied.
- Try our live support 9:00am - 6:00pm, Monday - Friday
- Email customer service: email@example.com
- Call customer service: 1800 88 6223 (toll free), 9:00am - 6:00pm, Monday - Friday
Expected delivery lead time is the next working day if the inventory is within the Asia Pacific warehouse. Items being transferred from other global warehouses may require additional time for delivery.
(Please note: Orders on credit review may take longer to process.)
Backorder allowed - We'll deliver in-stock items immediately and place any out-of-stock items on backorder. Items on backorder will be delivered as they become available. Therefore, your order may arrive in single or multiple deliveries.
Deliver order complete - If any items in your order are out of stock, we'll hold your order until all items become available. Your order will arrive in one delivery.
- a-z, A-Z, 0-9
- All punctuations and most special characters except ‘|’ & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)
- Bullet point for multi-byte characters
There are a few products, however, that we cannot discount because of franchise agreements with the manufacturer. The promotional price will not be applied to those products. You'll only see the standard price.
Discounts cannot be stacked. If you are receiving a promotional discount you will not get other discounts such as corporate service agreement or website specific discounts. Different discounts take precedence depending on your company's agreement with element14.
Some organisations allow their buyers to use the same card for purchases. If a previous user removes the right for the card to be stored, we will no longer be able to store the card. Simply re-enter the card details and select to store the card for future use.